Legal
Privacy Policy
This page explains the general privacy posture for Acadex. It is intended to help institutes understand how platform data is handled across onboarding, operations, billing, and support.
What we collect
We collect institute account details, administrator profile information, operational platform data, billing records, and support interactions required to provide the Acadex service.
How we use data
Your information is used to operate the workspace, authenticate users, provision plans, improve reliability, and support your institute through onboarding and product operations.
Data protection
Access is controlled through role-based permissions, monitored systems, and reasonable technical and organizational safeguards appropriate for education software workflows.
Your controls
Institutes may request account updates, data exports, or account closure through the Acadex support and contact channels. Legal and billing retention obligations may still apply.